Error retrieving this channel's SharePoint URL

Hello, our organization is facing the same issue over specific channels. For channels that were empty, the workaround was to delete and recreate the channel and this seemed to work, but there are channels already with information that cannot be deleted so we are still stuck in the same problem. Opened a ticket with MS through the admin center, but the tech was not able to resolve it and we ended up in this article as "solution".