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WeeTeckTan's avatar
WeeTeckTan
Iron Contributor
Oct 04, 2018

Enquiries on SharePoint Online

Dear All,

I have a few inquiries here below.

1. File corrupted and cannot open via Office Online from SharePoint. Once downloaded to local desktop, the file is working fine. Anyone is experiencing this situation?

 

2. Excel Online and PowerPoint Online don't have track change. Does it another work around to track who's edit/change?

 

3. Does it able to co-authoring for MS Project/Visio?

 

SharePoint Online
  • Richard Bourke's avatar
    Richard Bourke
    Iron Contributor
    Oct 04, 2018

    I've experienced number 1.

     

    Our workaround:

    Download the file. Delete the file from SharePoint (you will lose version history unfortunately.) Upload the file again and it magically works. Seems to be a bug in Office Online. I've had it happen a few times for Excel Online.

    • WeeTeckTan's avatar
      WeeTeckTan
      Iron Contributor
      Oct 05, 2018

      thanks for sharing. Have you escalated to Microsoft to troubleshoot? Excel file? 

      What's the error message you got at that time?

    • WeeTeckTan's avatar
      WeeTeckTan
      Iron Contributor
      Oct 05, 2018

      for first item, i need to check back with my user.

      For 2nd item, yes. office online is not applicable for track changes. However there is another work around that turn on track change on Word desktop. Then upload the word online.

      Then the word document could track who had made the changes.

       

  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Oct 04, 2018
    Hi,
    My comments here:
    1. Have you tried to open the file directly from SPO using the desktop client? By the way, you should open a support ticket with this issue
    2. What do you mean by track changes? Are you aware of the native versioning provided by Microsoft
    3. I don't think so

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