Forum Discussion
WeeTeckTan
Oct 04, 2018Iron Contributor
Enquiries on SharePoint Online
Dear All, I have a few inquiries here below. 1. File corrupted and cannot open via Office Online from SharePoint. Once downloaded to local desktop, the file is working fine. Anyone is experiencing ...
Richard Bourke
Oct 04, 2018Iron Contributor
I've experienced number 1.
Our workaround:
Download the file. Delete the file from SharePoint (you will lose version history unfortunately.) Upload the file again and it magically works. Seems to be a bug in Office Online. I've had it happen a few times for Excel Online.
WeeTeckTan
Oct 05, 2018Iron Contributor
thanks for sharing. Have you escalated to Microsoft to troubleshoot? Excel file?
What's the error message you got at that time?