Forum Discussion
Empty library search - Sharepoint online
Happy Monday SteffenHNW !
Just wondering if Microsoft has responded to your support case yet.
I opened my own this morning. Microsoft tech collected some details and is looking into it.
Hi bperry ,
the microsoft supporter said he is going to answer on tuesday.
But today something changed. If I upload a new file or update details of a file, then it appears in the search. Can you see this behaviour, too?
I started a reindex.. perhaps its working tomorrow.
Steffen
- Sage222Jan 09, 2023Copper Contributor
Hi SteffenHNW
We are also able to search new files created after 1/6, but still unable to search files created between 12/28 and 1/6. Can you let us know if the reindex allows you to search the previously unsearchable files?
- bperryJan 09, 2023Copper ContributorSteffenHNW and Sage222 - I can confirm that files added today to the document libraries I've tested with this issue are showing up in "document library" search results. It does seem like something changed. I didn't do a re-index on either of the document libraries I'm using for testing.
FYI - the document libraries I'm using for this test are in different SP sites.- SteffenHNWJan 10, 2023Brass Contributor
Hi @SageEdsall and @bperry ,
24h after the reindex it looks like it doesn't help. But Microsoft support says it can be 72h.
If the search isn't working in 48h, I will reupload the files.
Greets, Steffen