Forum Discussion
Emails from no-reply@sharepointonline.com are getting sent to spam by gmail/yahoo
Has anyone else had issues with emails from no-reply being sent to junk / spam. When a file is externally shared with gmail or yahoo the email is showing up in spam. If i email gmail directly from my mailbox from my domain I have no issues. The header information from gmail is as follows.
Authentication-Results: spf=fail (sender IP is X.X.X.X) smtp.mailfrom=sharepointonline.com; gmail.com; dkim=none (message not signed) header.d=none;gmail.com; dmarc=fail action=oreject header.from=sharepointonline.com; Received-SPF: Fail (protection.outlook.com: domain of sharepointonline.com does not designate X.X.X.X as permitted sender) receiver=protection.outlook.com; client-ip=X.X.X.X; helo=RD00155D7132AE;
9 Replies
- I'm with you here. Same issue. We receive legitimate notifications from Microsoft via various generic email addresses which frequently go to Spam/Junk due to Microsoft's own Secure By Default definitions. We don't want to "whitelist" due to spoofing attempts, but we still need to emails! Not sure what to do unless Microsoft uses a static IP or IP range for these.......
email address removed for privacy reasons; email address removed for privacy reasons; email address removed for privacy reasons Deleted yes i am having the same problem. I couldn’t figure out why people were not getting the one drive email that a folder was shared.
makes this service pretty. Much useless when trying to bring people outside in to share documents with
Deleted
Hello
have you found a solution to this problem because it persists.Not only gmail and yahoo, also Office 365 itself:
Received-SPF: Fail (protection.outlook.com: domain of sharepointonline.com
does not designate 52.232.123.80 as permitted sender)If the creator of this notification service wanted to make the messages look as suspicious as possible: 100% succes!
- They are about OneDrive, but they come from sharepointonline.com, a domain that has no website
- SPF failure, no DKIM / DMARC
- lots of huge tracking-links to domains like "westeuroper-notifyp.svc.ms"
I don't know if it will help but I sent a couple of tweets.
