Forum Discussion
keithp1860
Sep 05, 2024Copper Contributor
Dropbox Migration apparently completed but stuck finalizing
I have successfully migrated user folders and two library folders from Dropbox to Sharepoint with no errors. But I have two migrations left, the largest of the set (660GB and 220GB) which showed Comp...
keithp1860
Sep 11, 2024Copper Contributor
Just to follow up, I opened a support case with MS, got a response very quickly actually. However neither of the two agents I’ve had contact with had any explanation. Nor did either of them know what is actually happening during ‘Finalization’, so we don’t know if it is important that it completes. Meanwhile, search is now working (presumably because the new folders have now been indexed) and everything *appears* to be working as expected. 10 days on, and it’s still Finalizing!! 😂
TheOGWarren
Sep 12, 2024Brass Contributor
10 days on and still finalizing, how ridiculous is that tool, honestly, and support not even being able to help, that's crazy. Glad your index/search is finally working 🙂
We have two support tickets with MS, one with regards to Viva Engage and another Mass Delete Policies, all of which have been with MS support for weeks (Engage over a month). Guess the support folk don't always know how the products really work 🤣
We have two support tickets with MS, one with regards to Viva Engage and another Mass Delete Policies, all of which have been with MS support for weeks (Engage over a month). Guess the support folk don't always know how the products really work 🤣