Forum Discussion
Dropbox Migration apparently completed but stuck finalizing
I completely deleted the previous site (I was partly testing anyway, as I am a Sharepoint newbie).
Just in case it is related, searching my libraries on line is returning no results. I don't know if it is a related issue. I have attempted to search for a file in a folder that I can see on screen, using just the filename in the search bar, also filename:test.ext, filename:"test.ext" etc. no results. I have made no modifications to Sharepoint, because frankly I wouldn't know how to. Wondering as the sites are newly populated via the migration if they need time to index but seems a bit odd.
EDIT:
The default Document library is searchable.
The two new libraries I created on the site are not searchable. They are also the two with finalizing issues.
Just to follow up, I opened a support case with MS, got a response very quickly actually. However neither of the two agents I’ve had contact with had any explanation. Nor did either of them know what is actually happening during ‘Finalization’, so we don’t know if it is important that it completes. Meanwhile, search is now working (presumably because the new folders have now been indexed) and everything *appears* to be working as expected. 10 days on, and it’s still Finalizing!! 😂
- 10 days on and still finalizing, how ridiculous is that tool, honestly, and support not even being able to help, that's crazy. Glad your index/search is finally working 🙂
We have two support tickets with MS, one with regards to Viva Engage and another Mass Delete Policies, all of which have been with MS support for weeks (Engage over a month). Guess the support folk don't always know how the products really work 🤣