Forum Discussion
Drag-drop *.msg into document library: cannot open attachments. Nor copy e-mail from OWA to library.
The SPO preview of an email shows the presence of attachments but they cannot be opened without downloading the email and then using the local email client (e.g. Outlook) to open the attachment.
If you want to open the attachments in the email preview (in the browser) you will need to use 3rd party tools. These tools offer other benefits like extracting email metadata such as subject, from, .. into SharePoint columns during uploading and allow for directly attaching SharePoint documents to emails. There are several companies active in this space. See e.g. https://directory.collab365.community/office365-sharepoint/sharepoint-email-management-software/
Note: I am affiliated with one of the vendors listed
Paul | SLIM Applications
The SPO preview of an email shows the presence of attachments but they cannot be opened without downloading the email and then using the local email client (e.g. Outlook) to open the attachment.
If you want to open the attachments in the email preview (in the browser) you will need to use 3rd party tools. These tools offer other benefits like extracting email metadata such as subject, from, .. into SharePoint columns during uploading and allow for directly attaching SharePoint documents to emails. There are several companies active in this space. See e.g. https://directory.collab365.community/office365-sharepoint/sharepoint-email-management-software/
Note: I am affiliated with one of the vendors listed
Paul | SLIM Applications
We were struggling a lot with email attachments in SharePoint and some other SharePoint Online list view limitations. Following user-friendly tool allowed us to resolve those issues and thought to share it with all the SharePoint users.
https://fleximal.com.au/products-services/sharepoint-online-search/