Documents always opening in Online.

We have a problem both on our online and a few of our clients where we set parameters to default to opening documents in libraries to client applications (per client request), however, this is not working.

Instead, it always opens in the online version of the application.

As far as we can see this is a bug. But I would like to know if someone else has experienced this and if anyone has found a clever workaround :)

Document Library

files

SharePoint Online

11 Replies

Anonymous
Jan 13, 2017
Which version do you use for office? and do the local machine work with azure ad/ or same credentials?
- Linus Ahnbo
  Copper Contributor
  Jan 13, 2017
  We're using Office 365 ProPlus, version 1611 (build 7571.2109)
  Don't know about our clients.
  
  As for our local machines, our local AD is synced to Azure AD.
  - Anonymous
    Jan 13, 2017
    And in the settings of your library's you have open default in desktop app?

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Documents always opening in Online.

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