Forum Discussion
John Seto
Sep 20, 2018Copper Contributor
Document Library Webpart on Modern Webpage not loading correctly
As you can see in the image below, when you expand the category it should display a list of documents. When you click Section 1 or 2, it goes to the document library but nothing is displayed. The issue is intermittent. We tried this on multiple browsers on a Windows PC and also multiple browsers on OSX. Same result. The only way to get rid of this, is remove the webpart and put it back on the page. Problem is it reappears.
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- spucelik
Microsoft
John...how many items are in the list and are there previous grouping, like subsection 1.0 etc, that have been populated and with how many items. I've seen it where all the items are not loaded but you should see a "Expand" (or something similar) that will show you the balance of the items for that grouping.
- John SetoCopper Contributor
There are around 600 items. And there are 5 main sections. With
example of the layout
Section 1: XYZ
- Sub Section: 1.1
- Sub Section: 1.2
- Sub Section: 1.3
Section 2: ABC
- Sub Section: 2.1
- Sub Section: 2.2
- Unfortunately we cannot help here a lot...some things to try:
(1) Access to the page on an InPrivate session to see if the issue is solved
(2) If (1) does not work, open a support ticket- John SetoCopper Contributor
Same on In Private mode and yes a support ticket is being opened.