Forum Discussion
Devin Schwulst
Dec 19, 2018Copper Contributor
Document Library Files Disappear/Timeout after ~10 Seconds
Hello, I'm the owner of a couple of SharePoint team sites and we are running into some strange issues. The team site has a document library with folders and files and often times you will be look...
Thuyavan Ganesan
Dec 19, 2018Steel Contributor
Please have look at the permission inheritance of your document library or the site . it could be because of the broken permission inheritance. Let me know.
- Devin SchwulstDec 19, 2018Copper ContributorNo it's not a permissions issue because it is inherited from site to library to folder to file etc.. Inheritance isn't broken and folks can see the files initially, but they just disappear after a short period of time. They then reappear upon refreshing so it's not an access issue.
- Thuyavan GanesanDec 19, 2018Steel ContributorInteresting ... How many views do you have it in the document library ? is there any custom view .. can you set the default view and try the behavior , Also can you get the audit log for this ?
Below is very old forum I was looking at it .. looks like people have had this issue almost in all SharePoint versions
https://social.technet.microsoft.com/Forums/sharepoint/en-US/89499e95-4867-43ae-bac9-8de1b3cedef2/sharepoint-documents-keep-disappearing-what-causes-this-and-how-can-i-fix-it?forum=sharepointadminlegacy- Devin SchwulstDec 19, 2018Copper ContributorWe're actually just using the default view "All Items" so there is no customization from that perspective.
- Alan MarshallDec 19, 2018Steel ContributorI've seen occur due to network issues especially when going through firewalls or proxy servers. Have you whitelisted all the urls for Office 365 to bypass auth and proxy servers?
Next step would be to do tracing with fiddler on those machines and review for time outs or empty results for API calls