Forum Discussion
RoBhatt93
Apr 15, 2020Copper Contributor
Document Column Metadata Not Saving
Hello, I've got a library of documents in a SharePoint Communications site. I added a column called "Project Type" and saved a number of project type options for that column (multi-select). Howev...
AndreaWRichardson
May 26, 2023Copper Contributor
RoBhatt93 This is happening to me too. I first noticed it on a powerpoint, and now I am seeing it on an excel file. I removed the custom xml data from the powerpoint but this did not fix the issue. I haven't been able to test the excel doc as it is password protected at the moment. This is really frustrating and as noted by others is intermittent on native MS app items [PDFs never have issue]. Has anyone reached out to MS or found a true solution?
- ananto123Oct 17, 2023Copper Contributor
AndreaWRichardson - I had this back in March with a document and cleared the Custom XML data in File Info and that did the trick then. It has turned up again and this time clearing Custom XML data didn't so I tried clearing Document Properties and Personal Information, which has worked.