Forum Discussion
Rebecca1805
Jul 31, 2023Copper Contributor
Deleting Items from Preservation hold library
Hello, I have a client who needs to free up spaces taken mostly by retention. Since he's already backing up and archiving his data, the retention policy in place for the groups 365 is not neede...
KotiReddy
Aug 01, 2023Brass Contributor
Rebecca1805
Check are there any other policies holding.
If you have any Retention Policies – exclue or disable policy
If you have eDiscovery cases – Close all eDiscovery cases.
If you have Data loss prevention policies – Disable them.
if there is no policy holding files should get deleted. Try to see in fiddler or F12 logs what is holding files.
In-place policy normally hold files in that location. If this is enabled on site first change the Record Restrictions > No Additional Restrictionsand then disable in-place hold . For this you should be SCA on site.
Rebecca1805
Aug 03, 2023Copper Contributor
Hello,
Thank you for your answer.
The existing retention policy has been changed to not take the 365 groups and sharepoint sites (classic and communications) anymore, a week ago.
:right_arrow: However files continue going into the retention library when it' modified or delected by users, how is it possible ?
There is no eDiscovery cases.
The default data loss prevention is in place and active,
:right_arrow: does this have an impact on being able to delete items from the preservation library ?
I'm SCA but I'm not able to change the record restrictions, any idea why ?
Thank you for your answer.
The existing retention policy has been changed to not take the 365 groups and sharepoint sites (classic and communications) anymore, a week ago.
:right_arrow: However files continue going into the retention library when it' modified or delected by users, how is it possible ?
There is no eDiscovery cases.
The default data loss prevention is in place and active,
:right_arrow: does this have an impact on being able to delete items from the preservation library ?
I'm SCA but I'm not able to change the record restrictions, any idea why ?