Forum Discussion
Deleting Items from Preservation hold library
Hello, I have a client who needs to free up spaces taken mostly by retention. Since he's already backing up and archiving his data, the retention policy in place for the groups 365 is not neede...
Rebecca1805
Check are there any other policies holding.
If you have any Retention Policies – exclue or disable policy
If you have eDiscovery cases – Close all eDiscovery cases.
If you have Data loss prevention policies – Disable them.
if there is no policy holding files should get deleted. Try to see in fiddler or F12 logs what is holding files.
In-place policy normally hold files in that location. If this is enabled on site first change the Record Restrictions > No Additional Restrictionsand then disable in-place hold . For this you should be SCA on site.