Forum Discussion
Deleted files/folders reappear as they are synced back online from client OneDrive
So here we are years later and this is still happening. For example, I have a onedrive personal folder open on the desktop (windows 10-1909) in one window and the company onedrive open in another. If I cut a picture from the personal onedrive folder and paste it into the other, it appears to work as expected, but several seconds (the time depends on the size of the file) later, it reappears in the personal onedrive folder. If I repeat the exact same procedure, and click to overwrite the files that are now in the target folder, the files will stay deleted from the source. I have several windows 10-1909 clients as well as an iphone all syncing my personal folder. I was organizing files for a couple of hours and it did not start happening until hour two. I am guessing this is some kind of rudimentary problem but the specifics of how to recreate it escape me. Perhaps its time related or perhaps it occurs when the files are enumerated and thumbs created? The sync engine decides if a file is the same somehow, right? perhaps if the time and date is rounded to the nearest minute first it would help? or maybe a hash should be created or a semaphore?
If you are still around, did you ever get MS help or find out how to work around the problem?
- Pawel KowalskiFeb 06, 2020Copper Contributor
Same issue here, very annoying. The library in question uses Document Sets, not sure if that has anything to do with it. I'm going to open a support ticket and go through the hell that is Office 365 support. If I get any resolution I'll post back (I'm not very hopeful here).
- jag_man653hotmailcomMay 21, 2020Copper Contributor
I encountered this problem in the last week or so. I was using the WordPress UpdraftPlus plugin to backup my website and selected OneDrive as the backup site. Then due to the small free space allocation for OneDrive I decided to use Google Drive instead. Naturally I wanted to delete the portions of the backup that were put in OneDrive. However, after deletion they got mysteriously replaced. While fumbling around, at one point I got the error code 0x80004005. Don't know what to do about that, since that error seems to be about the WordPress SQL over which I have no control.
Any ideas?
- jag_man653hotmailcomMay 22, 2020Copper Contributor
I've solved my problem. The WordPress UpdraftPlus plugin was still listed as an authorized user of my OneDrive folder. This authorization was granted when I designated OneDrive as a backup storage site. Apparently, Updraft didn't (or couldn't?) remove the authorization when I deselected it as a backup site. I'm sorry to say I don't remember the details of how I removed it, but I found the procedure online at a Microsoft site. That was done yesterday, and the unwanted backup files and the OneDrive subfolder they were in were gone!😊