Forum Discussion
Deleted files/folders reappear as they are synced back online from client OneDrive
Hi
I am here because of the same issue, not sure I can add myself in as I have not seen any replies.
I might have failed to get basic concept of how Onedrive works but same here I am getting deleted files and folder from the app on windows 10 not even been deleted on the portal.
I have created an account to specifically share files within the organization, I believe this is a E1 or E1 Business License.
I am so far testing with a couple of users as a proof of concept to eventually deploy within a small org so they can have a central storage to access, upload and modify and files they need to work on.
When I for example delete some files from one of the test laptop all with the latest version of Onedrive, these files are still present on the main account on the web which is where these are shared from. Is this normal practice and expected behavior? As if this is the way it works, I cannot even consider it anymore other than having to look to some more reliable solution elsewhere.
Please let me know
Thanks
Is this normal practice and expected behavior? NO
OneDrive should be syncing so deleted files should delete from everywhere they are synced to.
- Make sure Windows and OneDrive are up to date
- Make sure you have a good Internet connection. Did you delete something really large? Maybe it is just taking a while to sync
- Did you refresh the browser?
- Check the machine that you used to delete from. Are there sync errors? You would see them by clicking on the OneDrive cloud icon in the task bar.
Files that other users shared with you are not supposed to sync with the desktop app.
If you want a single Onedrive storage for your organisation you should create a Microsoft account for everyone.
This problem is completely different than the one discussed in the thread.
Basically, I am unable to find an option to see the files that other users shared with me.
I do see these on the Web App of OneDrive but not in the OneDrive Explorer Folder in Windows 10.
On my mobile app signed with the same account I can also see the missing folders so, there's either something I don't know how to configure or something not working. Just reinstalled OneDrive from scratch by the way.
Thanks for your reply, the problem is not really the web but on the desktop app in windows 10, I have also tried to update it to the latest version but the problem is still there.
On the onedrive.com I can see the folders when I select the "shared with me" but on the deskop app it does not work, I can see no errors in the application, it says "You're all set All files are in Sync" is there another option? It's strange because one of the shared folders of this other user are there but not the last one added. This however is available on the web app when selecting files shared with me.
