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ibmtomatoe's avatar
ibmtomatoe
Copper Contributor
Aug 22, 2025
Solved

Date field shows one day earlier in SharePoint document preview (Word Online)

Hi everyone,

we’re experiencing an issue with custom date field in SharePoint Online when previewing Word documents in the browser.

ContextDisplayedPosition
Word Desktop (opened locally28.07.2025left
SharePoint Preview (Word Online)27.07.2025middle
SharePoint library (column view)28.07.2025right

 Additional details:

  • Both the site and user profile time zones are set to:
    (UTC+02:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna.
  • The issue affects multiple documents and users.

The moment the document is opened locally in Word Desktop, the date is displayed correctly again.


Thanks in advance for any insights or guidance!

  • Update / Workaround Found
    It turns out the issue is related to how the Preview Pane (Word Online) handles time zone conversion. Even though both the site and user profile are correctly set to (UTC+02:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna, the preview seems to interpret the value as UTC.
    Workaround I applied:
    •    Don’t use a pure Date column.
    •    Change the column type to DateTime instead.
    •    Add a time value and adjust it so that, after conversion, the correct date is displayed in the Word Online preview.
    With this change, the values now match between Word Online Preview and the SharePoint library view. In Word Desktop the date was always displayed correctly anyway.

2 Replies

  • ibmtomatoe's avatar
    ibmtomatoe
    Copper Contributor

    Update / Workaround Found
    It turns out the issue is related to how the Preview Pane (Word Online) handles time zone conversion. Even though both the site and user profile are correctly set to (UTC+02:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna, the preview seems to interpret the value as UTC.
    Workaround I applied:
    •    Don’t use a pure Date column.
    •    Change the column type to DateTime instead.
    •    Add a time value and adjust it so that, after conversion, the correct date is displayed in the Word Online preview.
    With this change, the values now match between Word Online Preview and the SharePoint library view. In Word Desktop the date was always displayed correctly anyway.

  • ibmtomatoe's avatar
    ibmtomatoe
    Copper Contributor

    Update / Workaround Found

    It turns out the issue is related to how the Preview Pane (Word Online) handles time zone conversion. Even though both the site and user profile are correctly set to (UTC+02:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna, the preview seems to interpret the value as UTC.

    Workaround I applied: 

    • Don’t use a pure Date column.
    • Change the column type to DateTime instead.
    • Add a time value and adjust it so that, after conversion, the correct date is displayed in the Word Online preview.

    With this change, the values now match between Word Online Preview and the SharePoint library view. In Word Desktop the date was always displayed correctly anyway.

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