Forum Discussion
Confusion with Guest Accounts
I have some confusion with users when it comes to sharing files with external guest. Some external guest are getting the expected PIN email; while others are being prompted to login. For example, if I sent to an live.com email address, it seems it just wants me to login to my live account to access the file. Can someone explain or verify this is how it is intended? If a persona has an Office365 account or their company uses Office365, does it revert to them logging into their subscription in order to access a shared file instead of the new guest PIN procedure?
Yes, there is a difference in how users with O365 accounts are handled compared to how users with generic IDs are handled. Check out this article for more info: https://docs.microsoft.com/en-us/sharepoint/what-s-new-in-sharing-in-targeted-release
Is there a way to see this in the logs. We are sharing a file to external recipients that are not part of IT. They do not know how this all works and it would be great for us to be able to review the logs and confirm they have a O365 tenant.
My guess right now is that they were using O365 and changed to Google Docs (the users confirm they use Google Docs now). But some how their IT department did not switch off their O365 accounts causing this issue.
Need a way to confirm this as the users don’t know or remember.
Yes, it should be reflected in the Unified audit log: https://docs.microsoft.com/en-us/office365/securitycompliance/search-the-audit-log-in-security-and-compliance#sharing-and-access-request-activities
