Forum Discussion

SaraFennah's avatar
Jun 05, 2019
Solved

Classic Admin centre Navigation

I am training SharePoint Online administrators today and the navigation in the SharePoint classic admin portal is missing - both in demo and my own tenant - anyone else seeing this?

 

We were looking for audience settings, which are not yet in the new admin centre.

  • Beth Hall's avatar
    Beth Hall
    Jun 05, 2019

    SaraFennah Is your default admin experience set to be the New Admin Center?  If so, try changing your default to the old admin center and re-accessing it from the O365 admin center.

  • Thank you Deleted and Beth Hall for your help - its hard to troubleshoot or report errors whilst delivering training, so greatly appreciate the support.

  • Beth Hall's avatar
    Beth Hall
    Iron Contributor

    I'm seeing unexpected behavior in both of my tenants when I make the New SharePoint admin center my default.  I'm unable to access my term store through links from the Admin Center.  

     

    New SharePoint Admin Center = Default

    • Choose "Classic SharePoint Admin Center" from Left menu.
    • "Manage Site Collections" Page loads without the Left Hand Menu of the Classic Admin Center.
    • No ability to navigate to any of the classic admin center functionality.

     

    Old SharePoint Admin Center = Default

    • Choose SharePoint Admin Center from Microsoft 365 Admin Center Home
    • Classic Admin Center loads with the left hand menu and all functionality.

    As a result, the only way I'm able to get to the Term Store is by making the Classic Admin Center my default view for the admin center.

     

    It seems to me like they've made a mistake and are pointing the redirect for the Classic Admin Center to the contents of the classic admin center home instead of the home itself.

     

    This is likely a result of changes made related to Message Center announcement:

         New Feature: SharePoint admin center improvements
              MC179913
              Published On : May 17, 2019
    • Beth Hall's avatar
      Beth Hall
      Iron Contributor

      @williambaer  

      Hi Bill, I'm mentioning you since recent Admin Center changes were announced by you.  There is a navigation bug in the new Admin Center experience.  Please see the full thread of this post.

       

    • Beth Hall's avatar
      Beth Hall
      Iron Contributor

      Note that I observed this for the first time, late in the day yesterday.

  • Hi SaraFennah 

     

    Would you be able to provide more details please? Is your user access a "Global Administrator" on Sharepoint? Any screenshots?

     

    Thank you

    Dav,

    • DeletedGlobal admin in both tenants

      • Deleted's avatar
        Deleted

        Hi SaraFennah 

         

        What is the exact version of your browser? Would you please try on a different Browser?
        Clear your browser history, Launch your  Browser InPrivate mode. Add your SharePoint address to compatibility list.

         

        Any changes has been made to your security software? Operation system? Browser? Any recent updates?

         

        Thank you

        Dav,

         

         

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