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John Warner's avatar
John Warner
Iron Contributor
May 17, 2018
Solved

Category Site Column not accepting values on some files (Modern)

This is a STRANGE error.  I have set up a document library where I am adding hundreds of files.  

On these files, I am typing in a categorization in the Category site column that I added as part of the file metadata.  

On SOME of these files, so far about 4 out of a few hundred, the Category field will not accept any value.

It seems to add it but then the value disappears.  I have tried to change in both quick edit and the info pane.  All documents are Word documents so far.

 

Anyone have any ideas? 

  • Spoke with Microsoft, here is the answer.  

    The documents were named as .docx files but they were really saved as .doc files.  SharePoint didn't like that.  I renamed the documents and took the "x" off the end, re-uploaded and viola, problem fixed.

3 Replies

  • John Warner's avatar
    John Warner
    Iron Contributor

    Spoke with Microsoft, here is the answer.  

    The documents were named as .docx files but they were really saved as .doc files.  SharePoint didn't like that.  I renamed the documents and took the "x" off the end, re-uploaded and viola, problem fixed.

  • Anonymous's avatar
    Anonymous

    Have you looked at fiddler trace by any chance?

    • John Warner's avatar
      John Warner
      Iron Contributor

      Not seeing any web traffic when either I type the Category or when the cell blanks out in Fiddler.

      It is like there is a function in javascript firing to clear the cell.  I haven't been able to catch it in the web debugger yet, haven't had time to really dig into it.  Will try this afternoon.  I was hoping this was a common issue that someone knew about.

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