Forum Discussion
Can't save documents in library and folders with accents - SharePoint 2013
Hello all,
Since the update of IE11 to version 11.0.115 (KB4489873) we have a problem when creating document from SharePoint.
The problem is linked to the use of characters with accents (é, è, à,…) in the folder (or document set) name.
For example:I have a library with a folder called "Vive le vélo":
I create a document from within the library:
It opens up correct in Word. When I try to save I see this in the address bar:
Ofcourse resulting in an error when trying to save:
So it seems that Internet Explorer does not send the encode url to the client?
When I open the library from within Word the address in the address bar displayes correctly:
We tested with version 11.0.110 and there we do not have this problem. When we upgrade it to 11.0.115 the problem is the same.
Any ideas?
Thanks,
Peter
A new update resolves the problem on my pc.
Was 11.0.115, now 11.0.120
- https://support.microsoft.com/en-us/help/4493435/cumulative-security-update-for-internet-explorer-april-12-2019
- https://support.microsoft.com/en-us/help/4493441
On Windows 10 - 1709
5 Replies
hi first sorry for poor English :)
the second i working in montreal French country and french company
i find a solution the problem it's the KB
- Office : 16.0.9126.2356
- IE : 11.1029.16299.0 / Update version : 11.0.115
KB4489873
but if you update for this cumulatif Security update
- Wazaa Hi, yes. That's what I mentioned in my last post. But the links were broken, fixed them now.
A new update resolves the problem on my pc.
Was 11.0.115, now 11.0.120
- https://support.microsoft.com/en-us/help/4493435/cumulative-security-update-for-internet-explorer-april-12-2019
- https://support.microsoft.com/en-us/help/4493441
On Windows 10 - 1709
Same problem here.
Using chrome is fixing the problem. I hope it does get fixed in the next update.
Or is this the first step of urging users to use other browser with SharePoint 2013? ;)
- Yes, I think so :)
