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peterdeleu's avatar
peterdeleu
Brass Contributor
Mar 21, 2019
Solved

Can't save documents in library and folders with accents - SharePoint 2013

Hello all,

 

Since the update of IE11 to version 11.0.115 (KB4489873) we have a problem when creating document from SharePoint.
The problem is linked to the use of characters with accents (é, è, à,…) in the folder (or document set) name.
For example:I have a library with a folder called "Vive le vélo":


I create a document from within the library:

 

It opens up correct in Word. When I try to save I see this in the address bar:

 

 

Ofcourse resulting in an error when trying to save:


So it seems that Internet Explorer does not send the encode url to the client?

When I open the library from within Word the address in the address bar displayes correctly:


We tested with version 11.0.110 and there we do not have this problem. When we upgrade it to 11.0.115 the problem is the same.

 

Any ideas?

Thanks,
Peter

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