Forum Discussion

Daniel Schmidt's avatar
Daniel Schmidt
Brass Contributor
Sep 13, 2018
Solved

Cannot update Hub Site Navigation

Anyone else having issues today updating Hub Site navigation?  Tried Different Browsers, Users, Computer, existing and New Hub site... I make the change, hit Save and nothing changes.  I opened a ticket, trying to figure out if anyone else is having the same problem

24 Replies

  • AnoRnymous's avatar
    AnoRnymous
    Iron Contributor

    It could be due to an incorrect link address.

     

    When you have entered an incorrent link address you can still hit OK in the 'Add' menu and then hit the save button to save the navigation menu. However, it doesn't really save your edits. It won't generate an error either.

     

    You'll know that your changes are not actually saved because the 'Edit hub navigation' panel won't dissapear after you hit the save button and you won't find your edits in the navigation menu.

     

    Try to enter a valid link address (for example https://www.microsoft.com and see if that does save the menu accordingly. If so, then you know it's due to a faulty link address.

  • Sander Moes's avatar
    Sander Moes
    Copper Contributor
    Hubsite navigation is cached in IndexedDB which cannot be cleared by "empty cache and hard refresh". You can clear it from the browser console using:
    indexedDB.deleteDatabase("ODSP_DB")
    • iXeeshanTahir's avatar
      iXeeshanTahir
      Copper Contributor
      Hi Sander, I have implemented MUI in my tenant and when user switch to another language the ODSP_DB do not get refreshed and it shows the same previous language navigation from my Hub Site. I tried deleting the database, however my JS code is just clearing that DB and not actually deleting it. Looks like database is blocking for deleting in chrome.

      Did you find any other way to delete it or all indexedDB databases with JS?
      • Suzee17's avatar
        Suzee17
        Copper Contributor

        The only way I've been successful was by using Term Store Navigation for the Global Nav.  It does take time to propagate to the newly provisioned sites in the Hub.  But if I update the Hub settings it seems to happen a bit faster.

  • SergioBeemer's avatar
    SergioBeemer
    Copper Contributor
    I still had this problem. I tried all the options and nothing worked, until I changed my accounts language. It appears to only change one language version, so if you are in the wrong one it didn't update. (Too bad the pnp powershell commands don't have a language flag)

    Hope this helps anyone else out there, with the same issue as me.
  • alandarr's avatar
    alandarr
    Brass Contributor

    Daniel Schmidt 

    I see that your original post was over a year ago, but I seem to have this problem also concerning the hub site nav bar.

     

    Saving the URL for the link seems ok but saving the overall bar doesn't work. This results in no save.

     

    The only thing that seems to work is to delete the link and start over with a new one.

    • paulmesser's avatar
      paulmesser
      Copper Contributor

      alandarr 

       

      Yes, I too am having trouble. The menu looks correct when viewed from a classic page, but the modern menu is still showing an old version.

      • Jessica Brennan's avatar
        Jessica Brennan
        Brass Contributor

        It is mid-February 2021 and I am seeing the same issue now. Any ideas Microsoft?

    • Laurie Petrick's avatar
      Laurie Petrick
      Copper Contributor

      I am still experiencing this issue - I do not believe it has been fixed Daniel Schmidt. I have a hub site with navigation defined and am trying to edit the URLs within each menu item - some update, others do not. Daniel Schmidt re: work-around, I cannot edit the URLs from the Site Contents or a document library - I can add links, but not modify them. From the home page, sometimes the 'Save' button works, other times it appears to work but then does not close the menu - leaving only the option to 'Cancel'. I do not receive an error in either case. When the 'Save' button appears to work (saves and then closes navigation editing), not all updated links are actually saved. 

      • Daniel Schmidt's avatar
        Daniel Schmidt
        Brass Contributor

        Laurie Petrick - Mine was fixed a couple weeks ago, the workaround (Go Site Contents and then edit) also worked for me.     If you are still having problems then try a different browser, and if that does not work I would open a ticket with MS to see if your tenant got missed with the patch.

  • Du Le's avatar
    Du Le
    Copper Contributor

    You can edit the hub site navigation by browsing to either the Site Contents page or a document library. Apparently a fix for the issue will be rolling out soon. A week or two ago there was an issue with the inability to change the hub site theme and the above was the suggested workaround.

  • Alastair Wills's avatar
    Alastair Wills
    Copper Contributor

    Yes having the exact same problem on a newly provisioned HUB site, provisioned around 16:00 GMT, and since removed HUB capability and re converted back to a HUB still unable to change the top nav.

Resources

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Anyone else having issues today updating Hub Site navigation?  Tried Different Browsers, Users, Computer, existing and New Hub site... I make the change, hit Save and nothing changes.  I opened a ticket, trying to figure out if anyone else is having the same problem

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Cannot update Hub Site Navigation","moderationData":{"__ref":"ModerationData:moderation_data:3948849"},"body":"

It could be due to an incorrect link address.

 

When you have entered an incorrent link address you can still hit OK in the 'Add' menu and then hit the save button to save the navigation menu. However, it doesn't really save your edits. It won't generate an error either.

 

You'll know that your changes are not actually saved because the 'Edit hub navigation' panel won't dissapear after you hit the save button and you won't find your edits in the navigation menu.

 

Try to enter a valid link address (for example https://www.microsoft.com and see if that does save the menu accordingly. If so, then you know it's due to a faulty link address.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-10-09T00:54:05.885-07:00","lastPublishTime":"2023-10-09T01:24:29.448-07:00","metrics":{"__typename":"MessageMetrics","views":954},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:252314/message:3948849","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:37":{"__typename":"Rank","id":"rank:37","position":18,"name":"Copper Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:131682":{"__typename":"User","id":"user:131682","uid":131682,"login":"Sander Moes","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-03-26T02:59:05.643-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xMzE2ODItMzA5MjdpRDgwM0U1QTk2RTI2NDEwOA"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:131682"},"ModerationData:moderation_data:3043416":{"__typename":"ModerationData","id":"moderation_data:3043416","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1307314":{"__typename":"User","id":"user:1307314","uid":1307314,"login":"iXeeshanTahir","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-02-15T00:09:55.098-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1307314"},"ForumReplyMessage:message:3043416":{"__typename":"ForumReplyMessage","uid":3043416,"id":"message:3043416","revisionNum":1,"author":{"__ref":"User:user:131682"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumTopicMessage:message:252314"},"conversation":{"__ref":"Conversation:conversation:252314"},"subject":"Re: Cannot update Hub Site Navigation","moderationData":{"__ref":"ModerationData:moderation_data:3043416"},"body":"Hubsite navigation is cached in IndexedDB which cannot be cleared by \"empty cache and hard refresh\". You can clear it from the browser console using:
indexedDB.deleteDatabase(\"ODSP_DB\")","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"186","kudosSumWeight":0,"postTime":"2021-12-21T02:47:34.688-08:00","lastPublishTime":"2021-12-21T02:47:34.688-08:00","metrics":{"__typename":"MessageMetrics","views":9530},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:252314/message:3043416","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCwzMTY4NDc5LDMxNjg0Nzk","node":{"__ref":"ForumReplyMessage:message:3168479"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3168479":{"__typename":"ModerationData","id":"moderation_data:3168479","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:287841":{"__typename":"User","id":"user:287841","uid":287841,"login":"Suzee17","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-20T09:23:00.449-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0yODc4NDEtODM3MjVpMUM1M0NEMjUxQTI1NkUxMA"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:287841"},"ForumReplyMessage:message:3168479":{"__typename":"ForumReplyMessage","uid":3168479,"id":"message:3168479","revisionNum":1,"author":{"__ref":"User:user:1307314"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumReplyMessage:message:3043416"},"conversation":{"__ref":"Conversation:conversation:252314"},"subject":"Re: Cannot update Hub Site Navigation","moderationData":{"__ref":"ModerationData:moderation_data:3168479"},"body":"Hi Sander, I have implemented MUI in my tenant and when user switch to another language the ODSP_DB do not get refreshed and it shows the same previous language navigation from my Hub Site. I tried deleting the database, however my JS code is just clearing that DB and not actually deleting it. Looks like database is blocking for deleting in chrome.

Did you find any other way to delete it or all indexedDB databases with JS?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-02-15T08:20:12.762-08:00","lastPublishTime":"2022-02-15T08:20:12.762-08:00","metrics":{"__typename":"MessageMetrics","views":8783},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:252314/message:3168479","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCwzNTc5MjQ0LDM1NzkyNDQ","node":{"__ref":"ForumReplyMessage:message:3579244"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3579244":{"__typename":"ModerationData","id":"moderation_data:3579244","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3579244":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:287841"},"id":"message:3579244","revisionNum":1,"uid":3579244,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumReplyMessage:message:3168479"},"conversation":{"__ref":"Conversation:conversation:252314"},"subject":"Re: Cannot update Hub Site Navigation","moderationData":{"__ref":"ModerationData:moderation_data:3579244"},"body":"

The only way I've been successful was by using Term Store Navigation for the Global Nav.  It does take time to propagate to the newly provisioned sites in the Hub.  But if I update the Hub settings it seems to happen a bit faster.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":3,"postTime":"2022-07-21T11:49:11.932-07:00","lastPublishTime":"2022-07-21T11:49:11.932-07:00","metrics":{"__typename":"MessageMetrics","views":1903},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:252314/message:3579244","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1201161":{"__typename":"User","id":"user:1201161","uid":1201161,"login":"SergioBeemer","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-10-31T03:08:27.076-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xMjAxMTYxLTMyMTkyN2lDMDY5M0IzQjNENDlCMEUw"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1201161"},"ModerationData:moderation_data:2905188":{"__typename":"ModerationData","id":"moderation_data:2905188","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2905188":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1201161"},"id":"message:2905188","revisionNum":1,"uid":2905188,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumTopicMessage:message:252314"},"conversation":{"__ref":"Conversation:conversation:252314"},"subject":"Re: Cannot update Hub Site Navigation","moderationData":{"__ref":"ModerationData:moderation_data:2905188"},"body":"I still had this problem. I tried all the options and nothing worked, until I changed my accounts language. It appears to only change one language version, so if you are in the wrong one it didn't update. (Too bad the pnp powershell commands don't have a language flag)

Hope this helps anyone else out there, with the same issue as me.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-31T03:15:22.565-07:00","lastPublishTime":"2021-10-31T03:15:22.565-07:00","metrics":{"__typename":"MessageMetrics","views":10150},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Content_Management/category:products-services/category:communities/community:gxcuf89792board:SharePoint_General/message:252314/message:2905188","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:495200":{"__typename":"User","id":"user:495200","uid":495200,"login":"alandarr","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-12-20T12:30:47.480-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS00OTUyMDAtMTYyNzgyaTkwMUI1RTI0OTExRDlGMDQ"},"rank":{"__ref":"Rank:rank:36"},"entityType":"USER","eventPath":"community:gxcuf89792/user:495200"},"ModerationData:moderation_data:1093040":{"__typename":"ModerationData","id":"moderation_data:1093040","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:269813":{"__typename":"User","id":"user:269813","uid":269813,"login":"paulmesser","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-22T01:16:22.433-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:269813"},"ForumReplyMessage:message:1093040":{"__typename":"ForumReplyMessage","uid":1093040,"id":"message:1093040","revisionNum":1,"author":{"__ref":"User:user:495200"},"readOnly":false,"repliesCount":6,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumTopicMessage:message:252314"},"conversation":{"__ref":"Conversation:conversation:252314"},"subject":"Re: Cannot update Hub Site Navigation","moderationData":{"__ref":"ModerationData:moderation_data:1093040"},"body":"

Daniel Schmidt 

I see that your original post was over a year ago, but I seem to have this problem also concerning the hub site nav bar.

 

Saving the URL for the link seems ok but saving the overall bar doesn't work. This results in no save.

 

The only thing that seems to work is to delete the link and start over with a new one.

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alandarr 

 

Yes, I too am having trouble. The menu looks correct when viewed from a classic page, but the modern menu is still showing an old version.

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It is mid-February 2021 and I am seeing the same issue now. Any ideas Microsoft?

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Thank you,

 

Workaround worked and MS has fixed it now

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I am still experiencing this issue - I do not believe it has been fixed Daniel Schmidt. I have a hub site with navigation defined and am trying to edit the URLs within each menu item - some update, others do not. Daniel Schmidt re: work-around, I cannot edit the URLs from the Site Contents or a document library - I can add links, but not modify them. From the home page, sometimes the 'Save' button works, other times it appears to work but then does not close the menu - leaving only the option to 'Cancel'. I do not receive an error in either case. When the 'Save' button appears to work (saves and then closes navigation editing), not all updated links are actually saved. 

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Laurie Petrick - Mine was fixed a couple weeks ago, the workaround (Go Site Contents and then edit) also worked for me.     If you are still having problems then try a different browser, and if that does not work I would open a ticket with MS to see if your tenant got missed with the patch.

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You can edit the hub site navigation by browsing to either the Site Contents page or a document library. Apparently a fix for the issue will be rolling out soon. A week or two ago there was an issue with the inability to change the hub site theme and the above was the suggested workaround.

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Same problem here.  Hopefully they sort this soon.

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Yes having the exact same problem on a newly provisioned HUB site, provisioned around 16:00 GMT, and since removed HUB capability and re converted back to a HUB still unable to change the top nav.

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