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Anonymous's avatar
Anonymous
Apr 25, 2017

Aw Snap issue in Chrome

Since a few days i get a Aw Snap in chrome from one moment to the other no time or exception upfront does anybody know why this is hapenning? is it possible that it has to do with the new HTML Fiels Security or...

aw snap

37 Replies

  • Matthew Koon's avatar
    Matthew Koon
    Copper Contributor

    This article talks about it some, has a fix for on-prem but nothing online yet. Seems to be a scripting security isseu in Chrome. So we either wait for an SPO or Chrome update.

     

    http://blog.jussipalo.com/2017/03/sharepoint-workaround-for-script-editor.html

     

    I also tried removing custom scripts, snippets, etc to no avail.

  • Matthew Koon's avatar
    Matthew Koon
    Copper Contributor

    Same here, multiple clients reporting this issue and telling them to use FF or IE isn't the best response. 

     

    This article discusses the possible causes and workarounds but nothing for SP Online yet.

     

    http://blog.jussipalo.com/2017/03/sharepoint-workaround-for-script-editor.html

     

    • mike cappello's avatar
      mike cappello
      Copper Contributor

      After much research and trial and errors (pun intended) I have found a solution. Go to "Settings" and scroll down to "Advanced Settings". In "Advanced Settings" under Privacy you must uncheck the box for "Use a web service to help resolve navigation errors". This has seemed to resolve the issue of the "Aw, Snap" error. 

      • Anonymous's avatar
        Anonymous

        Hi Mike,

         

        tested it in one of the tenants but still same issue.

  • I'm getting this as well, and have randomly for a while - and hit refresh to solve it.
    • Anonymous's avatar
      Anonymous

      Yeah Refresh helps but that is not what a user wants to hear after completing info :-)

      • Brent Ellis's avatar
        Brent Ellis
        Silver Contributor
        I've been receiving this pretty solidly for about a month now. Haven't been able to deduce a pattern.

        More often when I am in Edit mode, but sometimes when not.

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