Forum Discussion

Anonymous

Apr 25, 2017

Aw Snap issue in Chrome

Since a few days i get a Aw Snap in chrome from one moment to the other no time or exception upfront does anybody know why this is hapenning? is it possible that it has to do with the new HTML Fiels ...

SharePoint Online

Copper Contributor

Apr 25, 2017

Same here, multiple clients reporting this issue and telling them to use FF or IE isn't the best response.

This article discusses the possible causes and workarounds but nothing for SP Online yet.

http://blog.jussipalo.com/2017/03/sharepoint-workaround-for-script-editor.html

mike cappello
Copper Contributor
May 09, 2017
After much research and trial and errors (pun intended) I have found a solution. Go to "Settings" and scroll down to "Advanced Settings". In "Advanced Settings" under Privacy you must uncheck the box for "Use a web service to help resolve navigation errors". This has seemed to resolve the issue of the "Aw, Snap" error.
- Anonymous
  May 10, 2017
  Hi Mike,
  
  tested it in one of the tenants but still same issue.
  - mike cappello
    Copper Contributor
    May 10, 2017
    It has been working for me so far. Here are my settings . Privacy: First four are unchecked, Last four are checked. Passwords and Forms: Unchecked
    All other Advanced Settings are standard.
    I have been talking with another tech (network administrator) who has even worse issues with Aw Snap. His Chrome is not allowing access and is continuously giving Aw Snap. He and I have tested on machines that were re-imaged and bare metal installs. It is aparently the latest version of chrome. Older versions have no issues.
- Anonymous
  May 09, 2017
  I sent it out to my users to give it a go, thanks for sharing!

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