Forum Discussion

jacosta17's avatar
jacosta17
Copper Contributor
Feb 28, 2023

Alerts when changes are made not working

Hi All,   I've created an alert so that all changes made to an excel spreadsheet should be sent to my email. Unfortunately, this feature does not seem to work at all even after trying all options l...
files
Permissions
security
SharePoint Online
Sites
ganeshsanap's avatar
ganeshsanap
MVP
Mar 01, 2023

jacosta17 I just tried this in our SharePoint site and it is working fine for me: 

Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

For SharePoint/Power Platform blogs, visit: Ganesh Sanap Blogs

  • jacosta17's avatar
    jacosta17
    Copper Contributor
    Mar 01, 2023
    ganeshsanap that's not the answer I'm looking for. I explicitly asked for help regarding alerts and getting the notification in my email when changes are made. You're looking at the details view to check who made changes to the file. This is not the right approach as it implies that I have to check the file several times a day to see if changes were made, which basically is a waste of time. I need to automate the process and receive an email when this happens
    • ganeshsanap's avatar
      ganeshsanap
      MVP
      Mar 01, 2023

      jacosta17 Can you try checking using same alert settings in:

      1. Another document library in same SharePoint site
      2. Document library in another SharePoint site
      3. Using another user account for receiving emails

      This will help you to narrow down this problem and to understand if the issue is with this specific library or SharePoint site or whole tenant.

      Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

      For SharePoint/Power Platform blogs, visit: Ganesh Sanap Blogs

    • ganeshsanap's avatar
      ganeshsanap
      MVP
      Mar 01, 2023

      jacosta17 If you look closely, the screenshot is not from details view in SharePoint. It is a screenshot of email notification received (via Alerts functionality) after modifications to file in SharePoint. 

       

      Alerts settings: 

      Email notification received: 

      Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

      For SharePoint/Power Platform blogs, visit: Ganesh Sanap Blogs

      • TMiller2022's avatar
        TMiller2022
        Copper Contributor
        Nov 15, 2023
        The point is that you did not provide any assistance. Respond with possible solutions or you're just wasting our time..

Resources