Forum Discussion
A request for help: SharePoint causing tons of sync problems?
- Mar 03, 2018
Seeing your NGSC version, I guess that you are also on Windows Insider.
Of course, I cannot say if the issues you are experiencing are actually due to installing Insider builds, but, in general, Insider (aka beta) versions of both Windows and Office should be avoided on production machines.
Also, instead of reusing existing Office documents, you should use Office templates. See for example http://www.techadvisory.org/2014/01/using-office-templates/
Finally, you could disable Autosave completely or only for single files. See https://support.office.com/en-us/article/what-is-autosave-6d6bd723-ebfd-4e40-b5f6-ae6e8088f7a5
Hope it helps...
So it will obviously take awhile before I can see if production builds fix any of my issues. While I'm waiting for that, any suggestions on how to roll back a couple of Word files to a previous version and keep the original modified date? As mentioned, clicking on enable editing gives me a generic file error. Copying the data into a new file will lose the modified date, which is pretty important for these files as we need to be able to see when certain changes have been made over multiple year stretches.
Since you are dependent on the modified date value, i would recommend adding a custom date field (as a site column) so that you could control that value, maybe called Issued Date, or something similar. this will help you in the future and help you to ensure that a date you depend on is something that you can control.
- Reid HamiltonMar 07, 2018Copper Contributor
Thanks for the suggestion. So far we haven't used any of the features of SPO and have just used it as an online file storage with the ability to sync everything down to our individual computers. But I'll look into that and see if it might work for us.