Forum Discussion
Trouble receiving OTP emails from Microsoft Partner Center
Hello! When clicking the Verify Email button in the location below, the primary contact email is not receiving the OTP verification email. I'm on my 6th Partner Center support ticket attempting to d...
I spoke to M365 support, they informed me that while they are not familiar with the partner center, they wanted to help me open a ticket in the partner center to connect with the right support team. However, when she saw that I have opened 12 tickets with the partner center that the ticket assigned to her was opened from the partner center she asked for more time to look into my request.
JillArmourMicrosoft
Community Manager
Community ManagerI am so glad they are trying to stick with this. I know it's been a long road for you so far. I think both support teams (Microsoft 365 and Partner center) need to work thru the problem together! I have made that suggestion to the escalation specialist as well. I hope we can figure this out for you.