Forum Discussion

jonwbstr24's avatar
jonwbstr24
Iron Contributor
Apr 21, 2026

Trouble receiving OTP emails from Microsoft Partner Center

Hello! When clicking the Verify Email button in the location below, the primary contact email is not receiving the OTP verification email. I'm on my 6th Partner Center support ticket attempting to d...
tech question or issue
mohdadeeb's avatar
mohdadeeb
Iron Contributor
May 07, 2026

I was also facing similar issue with OTP emails from Microsoft Partner Center, and in my case it was going to spam or getting delayed due to email filtering. Make sure to check junk/spam folder and also whitelist Microsoft email domains. If still not working, try using an alternative email or contact support to reset MFA settings.

  • jonwbstr24's avatar
    jonwbstr24
    Iron Contributor
    May 08, 2026

    Hi Mohdadeeb,

    Could you help me with the from address of the emails by chance? I believe I have all the "Microsoft email domains" permitted, but I haven't been able to confirm what address the messages are coming "from".

    Thanks!
    -jon