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Jakob76's avatar
Jakob76
Copper Contributor
Dec 06, 2023

Subscription is deleted after trial month

We have a SaaS offer in Appsource. Customers can get a yearly subscription with a one-month free trial. Some of our customers get this yearly subscription and they switch off the auto renew button. T...
tech question or issue
JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Dec 06, 2023
Have you submitted a support ticket on this? It sounds like a glitch possibly.
  • Jakob76's avatar
    Jakob76
    Copper Contributor
    Dec 07, 2023
    Hi Jill, I have submitted a support ticket in Partner Center. There I got the response to make a post about it at this community.

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