Forum Discussion
Solutions Partner - Data 2 months old still not refreshed
Does anyone at all have any suggestions to push Microsoft to update the data relevant to solutions partner? We are "At Risk" but we can only see January data. It is infuriated as an active growing M...
Try escalating your support tickets in Partner Center don’t just wait. Click “Escalate” and explain that you're in your renewal window but can't act without up-to-date data.
Reach out to your Partner Account Manager (PAM) if you have one, contact them with your ticket numbers. Let them know the urgency and ask for help pushing it forward.
Request a formal appeal in your support ticket. Explain that the data delay is affecting your ability to renew fairly and ask for a manual review or grace period.
Maybe you can use these few points of mine for urgent feedback from them.