Forum Discussion
Solutions Partner - Data 2 months old still not refreshed
Does anyone at all have any suggestions to push Microsoft to update the data relevant to solutions partner? We are "At Risk" but we can only see January data. It is infuriated as an active growing M...
Data should indeed sync every month on the 20th, showing data of the month before. So currently you should see February data (last sync 20th March, showing Feb data).
If the data sync is not working (which sometimes happens) and the data you're seeing is incorrect for your partner status, you can only log a ticket to support to explain and request an exception. You could also escalate this to your Microsoft PDM.
Some of our resellers have had similar issues with points not showing correctly in Partner Center, and they all got exceptions. You'll get a grant of points for the Designation, so that you have 100 points and can renew your status.