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damiancorr's avatar
damiancorr
Copper Contributor
May 13, 2025

Partner Assistance

Hi,

We are a Microsoft Partner and working collaboratively with other Microsoft partners and customes with all sorts of varying Microsoft Solutions and Azure migrations. More and more of these as an ECIF supplier. We are always being asked who is our Microsoft FTE Sponsor or PDM Manager, but we dont have any points of contact at Microsoft. Previously there use to be an ASK partner help line that you could call to get help as a Microsoft Partner. We are looking to deepen our relationship with Microsoft and are struggling because we lack any contacts.

Can anyone advise where or how we can get help to improve our Partner relationship with Microsoft to ultimately help us sell more Microsoft solutions? 

APIs and Services
tech question or issue

1 Reply

  • Eric_Coffman's avatar
    Eric_Coffman
    Brass Contributor
    Jun 21, 2025

    The only way I know how someone can get a direct account manager at Microsoft WITHOUT being invited by Microsoft to have one, is by purchasing a Premier Support Contract. 

    We have struggled for several years to become an ECIF supplier due to the same issues you stated. Good luck, and if you make any progress, please post up!

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