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214820's avatar
214820
Iron Contributor
Aug 12, 2025

MCA Acceptance Partner Attestation Blocking

Hello.

The blocking of Partner Attestations dated beore April 2023 is supposed to go into effect October 2025.

We had a customer accept the MCA directly in their Admin Center, but then they could not access their licenses until the date for the Partner Attestation was updated. 

Is this a known issue? Has anyone else experienced this? 

We use the UI, not the attestation tool. 

3 Replies

  • 214820's avatar
    214820
    Iron Contributor

    Edit: The issue was with a software download. So are there any known issues as far as access to software is concerned?

      • 214820's avatar
        214820
        Iron Contributor

        Yes. But they were unable to provide much clarity.

        I'm hoping this a technical issue isolated to software key downloads. 

        In the CSP tech calls, I don't think we have been told we need to update the partner attestation date after the customer accepts the MCA directly.     

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