Forum Discussion
We were unable to verify your Partner Center profile
Looking for some help. We have supplied many documents providing our ownership of domains and business. However the (assuming AI) function is failing in verifying our business and renewing our pa...
@Elwha101 I feel we need to start a new group about this AI nonsense as they have prematurely released what I personally feel over the last 8 days, it has caused a 10 minute partner center phone support call (nonexistent as I am sure you have noticed) to turn into, on my end, now 8 days (with 8 developers on payroll at 600/day each, $38,400 at this point My issue is not their problem). My details are a bit different, basically sick for 2 years, getting back into MPN and domain expired so emails failed to verify, can't set up because O365 is nonfunctional and online support, as you've noticed, is not available to suspended accounts.
Unless a MS employee or MPN employee sees this, you are going to spend the day in a vortex of that virtual support assistant transferring you to the incorrect department if you are lucky, but 85% of the time, it is going to tell you to see online support AKA/MS or some garbage.
After a 2 hour call two days ago, confirming the details of the problem with the data protection people (as close as I can get), the idiot Arash ( I name him because screwing people over via lack of detail should be embarrassing) had the contact info for a consultant who worked for me in 2016 for a month and big surprise, the number doesn't work. In lieu of notifying me via the backup email they emailed the support ticked with, I had to spend another 17 hours (I own the company, I work until I can no longer function),I finally have what was supposed to be partner support, who turned out to be data protection support call me back. They are unable to even internally IM partner center to have them reach out and I am back at square 1 because this idiotic AI is nowhere near ready and its costing partners who make products for MS to increase revenue, frustrated and waste development capital with zero backup plan for when issues like ours come up.
Were you able to get this resolved?
Unless a MS employee or MPN employee sees this, you are going to spend the day in a vortex of that virtual support assistant transferring you to the incorrect department if you are lucky, but 85% of the time, it is going to tell you to see online support AKA/MS or some garbage.
After a 2 hour call two days ago, confirming the details of the problem with the data protection people (as close as I can get), the idiot Arash ( I name him because screwing people over via lack of detail should be embarrassing) had the contact info for a consultant who worked for me in 2016 for a month and big surprise, the number doesn't work. In lieu of notifying me via the backup email they emailed the support ticked with, I had to spend another 17 hours (I own the company, I work until I can no longer function),I finally have what was supposed to be partner support, who turned out to be data protection support call me back. They are unable to even internally IM partner center to have them reach out and I am back at square 1 because this idiotic AI is nowhere near ready and its costing partners who make products for MS to increase revenue, frustrated and waste development capital with zero backup plan for when issues like ours come up.
Were you able to get this resolved?
