Forum Discussion
We were unable to verify your Partner Center profile … but were unable to do so
I would recommend reading this post on how to launch and appeal. Sorry you are having an issue along with so many others.
If you changed the name of your company (not sure if I read that correctly in your post above) you will need your domain paperwork read the SAME as your Microsoft registered partner account name. There are no exceptions. Could this be the reason they kept rejecting you?
JillArmourMicrosoft
Sorry it appears the provided link for appeal is broken? Would be very keen to read it.
As for the name change, we did later submit domain paperwork with the updated name, which was approved. We were then at the next step providing an assignment letter, which we submitted, but subsequently we got the sudden no-further-explanation rejection / termination of the verification process.
- JillArmourMicrosoftDec 12, 2023
Community Manager
PatrickSupermoon apologies, I have fixed that link above. Thank you for letting me know.
- PatrickSupermoonDec 13, 2023Copper Contributor
So previously we got several rejections and used the "Fix Now" to upload additional documents. However now we got into this state saying we're "unable to proceed", with no clear indication why or how to continue from here. The UI won't let us send additional messages or upload additional messages.- hazem101Mar 12, 2025Copper Contributor
did you find solution?