Forum Discussion
GlitchSociety
Jun 23, 2025Copper Contributor
Unable to update partner profile, verification still rejected
Like a lot of users, since the recent updates for the EU Digital Services Act compliance status, I'm stuck in the verification process for my company. I used to be able to publish my app in the sto...
GlitchSociety
Jun 26, 2025Copper Contributor
Hello Jill,
For some reason it seems that my reply doesn't have been validated to be displayed on this thread. They were asking me to update the entity name using "songplz" (which is my app in the store) instead of "Glitch Society" (which is dev account & company owner editing the product songplz). Plus, they wanted me to use my personal address in "seller contact info".
So i did the following updates :
- added "songplz" entity name and upload domain invoice of songplz => Employment verification rejected (another vetting operator told me that it should be Glitch Society as entity because the domain mismatch. Indeed, domain provided is glitch-society.com)
- ignore "songplz" entity name and put "Glitch Society" again. Upload domain invoice of Glitch Society (already done in the past) + update my seller address using the personal address => Employment verification validated
Now, i'm waiting for the final steps, the company business verification, but it's a huge step as i was able to upload and submit again informations to the vetting team from the partner center website. No more error.
I'll keep you in touch of the decision.
JillArmourMicrosoft
Community Manager
Jul 03, 2025OH finally some good news on here! Thanks for sharing back.. keep us up to date!