Forum Discussion
Stopped for over a month
We have had an expiring MAP subscription, we changed the account holder when the IT manager changed and they don't validate our account. We are asked cyclically to verify that the writer is employed...
That’s just it; they can afford it, which is why it’s not a priority for them.
The problem appears to be that they’re apparently using an almost 100%-AI process, which is flawed. I’ve read a report that they started augmenting the human verification process with AI back in 2018.
Given how heavily Microsoft is invested in OpenAI and the volume of staff they’ve laid off, I wouldn’t be surprised if they’ve fully automated that process, given the volume of people experiencing the same issue and the static responses we’ve been receiving.
The people being impacted are the smaller consultancies.
SamuelRoach I hope they fail miserably.
We are still without a solution and my colleague was asked for data for the seventh time.
