Forum Discussion
CSP Verification Issues Continue
Hi partners, its Edris from Cirrocloud Solutions.... I have had the same issues for domain ownership verification for a while now and i have finally solved my issue in the following steps while starting from Scratch.
- Delete the partner accounts and clear up your partner center
- i have also gone ahead to delete my azure active directory tenant connected to my custom domain
- Starting from scratch, i created a microsoft developer subcription and connected my custom domain to that tenant. i verified my domain and added DNS records for emails to point to office 365. Therefore my tenant was verified with microsoft and had an azure active directory tenant.
- I then signed into the partner website using my azure tenant email address then started the procedure for becoming a microsoft partner using that tenant.
- after going through the procedure and adding details for my company i landed on the page for legal info and was at the stage of email verification.
- i received the email and verified email and the verification stage verified the employment verification stage automatically as my domain was automatically detected by microsoft. please note that microsoft looks at the azure active directory therefore make sure the tenant name has your compnay name and the technical contact in azure and primary contact and security contact in the partner center match the ones in azure active directory. Copilot i think compares values in azure active directory and matches them with values in partner center to determine domain ownership after you have added domain records(MX,cNAME,TXT) into your cpanel(not so certain on this but just my thought).
- Then all i am left with is business verification where i just share my certificate of incorporation or company registration documents and that process would be done
- Please make sure you verify the domain and point your dns records to microsoft before signing up for the microsoft partner program (something the support team doesn't mention which smoothens the verification process because no document submitted will ever be enough for verification as i think the the azure details matching your partner account details
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Same here... even after I'd deleted my Partner account, when I retried, it assigned me the same Partner IDs, which tells me the result will be pretty much the same. I can see residual information from my previous registration.
This is so frustrating! We shouldn't be spending days upon days trying to enrol into a partner program. This is typical Microsoft fiddly products, solutions and processes. By contrast, when I joined the Google Partner Advantage program, I finished signing up at 12:40PM and got the "Thanks for applying to Google Cloud Partner Advantage" email advising they'll get back to me and at 12:42PM (yes, 2 minutes later!!!) received my Welcome email confirming that I'd joined the programme.
Time is money! If I had to charge a client for the time I've spent trying to work around Microsoft's broken process, they'd be a few thousands poorer by now.
Microsoft simply does not care and I know whose products I will be pushing mostly now. It just irritates me that most of the cloud solutions I've typically delivered for clients are on the Microsoft platform, and there's no way around dealing with the Microsoft Partner program team, otherwise I wouldn't bother with this verification debacle.
- When you delete the partner IDs, please endevour to open the MCPP program IN PRIVATE/INCOGNITO WINDOW otherwise you will have issues....also when you delete your azure tenant please update the name and technical contact information basically everything in overview in azure AD to match information in your partner center
- The contact information in my Azure AD tenant matches the application to the letter, to the symbol even.
Each time I've ensured I complete the information in the application to match Azure AD perfectly. Over the years, I've done multiple Microsoft Partner enrolments for various businesses and this is the first time I've encountered this nightmare.
It literally should not be this technical; it's filling in a basic form.