Forum Discussion
queeg505
Aug 12, 2024Brass Contributor
Partner verification is totally broken & not fit for purpose.
The entire system is an utter shambles. Just look at the number of posts form partners worldwide who have been partners for years yet now can no longer get verified. I too have been a partner for ...
- Aug 15, 2024Update to my post. As I mentioned like many UK small businesses we trade from our trading address and our registered office is listed as our Chartered Accountants. Ever since I first enrolled as a partner 20 or so years ago the address in the partner portal has been the trading address. In desperation this morning I decided to change the address to the registered office address, couldn’t make the situation any worse by trying.
Within 10 minutes both my CSP and AI Cloud Partner (MPN) verification status changed to Authorized!
Why couldn’t they have just told me this? After all these months of back and forth, canned email responses, multiple sending of documents, forum posts etc. All they had to do was say, I mean it makes no sense, half the supporting documents I sent had the trading address and others had the registered office, it just depended on the type of document. But apparently it’s the Registered Office address they want you to use on your account.
I still stand by my comment that the system is broken. Seems to me it’s a case of “make work” from the verification team. Perhaps they have to justify their existence and resource allocation – who knows!!
All I can say to quote the great Darts player and commentator Wayne Mardle is “WHY WASN’T I TOLD!” It would have saved months of stress, hours of time. All they had to do was communicate the issue and advise on what to fix, its not like I didn’t ask multiple times by email!
Suffice it to say if you are a UK business use your Registered Address in the account details page, hopefully this might help.
AlistairP735
Sep 23, 2024Copper Contributor
Sounds like some of you in this thread have been lucky. I have been trying for 5 months to get verified so I can just intergrate SSO properly. OH my how unhelpful and anti competitive microsoft are being in this whole process is amazing. I was once told by someone completley out side of the partner canter that my business address was blocked but after some back and forth they agreed that as there was over 4k companies registered at the address the company they where attempting to block was not us.
They let us proceed a little in the process but again just keep repeating the same nonsence that "The application to join the program was rejected because it failed Microsoft standards review."
I have asked multiple times for a copy of the "Microsoft standards" but get the same junk response as above.
I am really stuck and microsoft are causing real damage to organisation with this inept process. You need to sort it out now!!!!!! We are all just companies trying to do our jobs here and you are making it impossible.
They let us proceed a little in the process but again just keep repeating the same nonsence that "The application to join the program was rejected because it failed Microsoft standards review."
I have asked multiple times for a copy of the "Microsoft standards" but get the same junk response as above.
I am really stuck and microsoft are causing real damage to organisation with this inept process. You need to sort it out now!!!!!! We are all just companies trying to do our jobs here and you are making it impossible.