Forum Discussion
RandyPease
Jul 01, 2026Copper Contributor
Partner Center Verification keeps getting rejected
I am trying to get my company verified in Microsoft Partner Center but I keep getting rejected because I originally signed up for MS 365 and Entra using my common first name (Randy), but when I uploa...
- Jul 05, 2026
Hi Randy, this looks like a mismatch between the name used during signup and the legal name on your uploaded identity document. I’d update the Partner Center contact/account details so they match the legal document as closely as possible, then resubmit the verification. If it’s already locked into rejection, open a verification support request and explain clearly that Randy is the common name while the ID shows the legal first name.
JillArmourMicrosoft
Community Manager
Jul 06, 2026You can also submit a support ticket, but all your information must match your paperwork EXACTLY or you will be denied.
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub