Forum Discussion

RandyPease's avatar
RandyPease
Copper Contributor
Jul 01, 2026
Solved

Partner Center Verification keeps getting rejected

I am trying to get my company verified in Microsoft Partner Center but I keep getting rejected because I originally signed up for MS 365 and Entra using my common first name (Randy), but when I uploa...
verification
  • Jamony's avatar
    Jamony
    Jul 05, 2026

    Hi Randy, this looks like a mismatch between the name used during signup and the legal name on your uploaded identity document. I’d update the Partner Center contact/account details so they match the legal document as closely as possible, then resubmit the verification. If it’s already locked into rejection, open a verification support request and explain clearly that Randy is the common name while the ID shows the legal first name.

Jamony's avatar
Jamony
MCT
Jul 05, 2026

Hi Randy, this looks like a mismatch between the name used during signup and the legal name on your uploaded identity document. I’d update the Partner Center contact/account details so they match the legal document as closely as possible, then resubmit the verification. If it’s already locked into rejection, open a verification support request and explain clearly that Randy is the common name while the ID shows the legal first name.