Forum Discussion
Ongoing Issue with Employment Verification in Microsoft Partner Program
Same here. I went through this with multiple support tickets and all I get is "Upload documents" without any information about what documents to upload (I've uploaded "everything"), "Prove you own your domain" when I have uploaded multiple documents showing I own the domain, and "We are closing this support ticket, and we will not provide information about why."
I literally cut and paste the e-mail from the support ticket with screen shots of where the documents were uploaded, and screenshots of the document contents, with color coded lines linking each criteria from the support ticket to the application and the content in the documents, and attached all of the above to the e-mail. A grade schooler could follow that yes my name, address, domain, dates, etc. matched perfectly and fulfilled all criteria to the letter. No progress... just "I am unable to provide any additional detail and I will be archiving this ticket."
I wrote a physical letter escalating this to the VP of Microsoft Partner programs including all of the documentation in physical form... absolutely no response there either.
Today I get an automated message to complete my verification. Press the Take Action button, it goes to login.windows-ppe.net instead of the usual login page, and that page does not recognize any account I try at all as even existing.
Fix Now button does nothing. Identity verification that used to pass now fails... I guess I am no longer myself.
Wrote a letter to the address from the agreement pointing out Microsoft is in violation of the agreement. No response.
Tried deleting the agreement in the portal, portal doesn't work. Entered yet another support ticket saying the partner portal doesn't work. Ridiculous.