Forum Discussion
Ongoing Issue with Employment Verification in Microsoft Partner Program
Community ManagerFirst of all, I'm sorry for your poor experience.
Secondly, can you share what support sent you as a message? Either your documents aren't passing the verification standards, or your company doesn't meet the partnership standards they are dictating.
If you are getting a message around your paperwork not being accepted, it is most often one of the following issues:
- Your registered name in partner center MUST match your domain paperwork down to the letter and "'." List it EXACTLY!
- Domain paperwork cannot expire within two months of today's date. If it does, you will not be verified.
- Domain paperwork has to be dated within the last 12 months. Nothing prior to Jan 13 of 2024 (todays date). Tomorrow that changes to 12 months from that date, and so on.
Please double check your paperwork against this commonly made mistakes on submission and maybe you will figure out what is causing you to be denied.
Good luck!
Same here. Company Name EXACTLY match what whois output, our domain expires in 16 months and it was renewed well before the terms just a week ago. "Fix now" does absolutely nothing and no response on ticket after document submission. This is hopeless.
I'm stuck at the same place and got a response from a support specialist asking me to upload documents by clicking Fix Now, but that does nothing. It just makes the whole verification restart and go to pending:
Exactly the same. I uploaded my license and it was still rejected, then my support cases were closed immediately. Not what you want when providing personal government identification and data.
