Forum Discussion
No way to continue after Employment Verification with no indication of issue or how to fix
classermedia123 have you tried a different browser or an incognito window?
How many times have you tried to get verified? Does it show as rejected? If so, you will have to appeal to resubmit your verification.
JillArmourMicrosoft Yeah we have every browser including edge and incognito.
We tried many times with the same results "reject". I saw other posts with the same issue, what are we mean to do?
Also this part "In Account Verification, from Select document type to upload, select the type of document that you want to upload for verification." doesn't appear, so it's nothing we can do after we keep clicking "fix"
Thanks
- AntonO15Jul 17, 2024Copper Contributor
I have exact same situtation last 2 days. On the "Business verification" step it is stuck with rejection with no reason. I'm completely clueless what to do.
Also i was thinking that i must enroll into Microsoft Cloud Partner to be able to verify my company but after submitting all company's info it shows me an error:
Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: 715-123160 and transaction ID: 2bfc598e-b27a-4dcc-93f4-6bbfaf27baab.
Correlation ID: 58722818-a2f2-4aef-a45f-e5150aa015d2- OphionCHJul 26, 2024Copper Contributor
We're having the same bloody issue for weeks now. We should open a Microsoft tenant for one our customers but cannot, because they claim the MPN agreement something isn't accepted.
In Partner Center we have two programs, both have the status "rejected" and a "fix now" button next to employment verification, but when clicking the button the dial just spins and everything goes back to pending.
Also opened a ticket with support, their first input was that general email-addresses like info@ are not allowed, so we changed that and are back on field one, still trying to "fix now", but nothing happens.
Support also has gone mute, so far no response.This is really very, very annoying. We're trying to generate revenue for Microsoft but are blocked by some stupid process and broken websites.