Forum Discussion
kaanvision
May 10, 2025Brass Contributor
Microsoft's Verification and Support System
Microsoft's verification and support system is absolutely appalling. Despite providing every piece of required information for my company, their system continues to reject my verification attempts. I...
orintalver
Sep 04, 2025Copper Contributor
This is a common pain point with Microsoft’s verification process. The automated checks are strict but often misinterpret legitimate information. You’re right — AI has replaced human judgment here, and it’s failing. The fact that official, government-stamped documents and matching WHOIS data still get flagged shows the process isn’t properly designed. The lack of timely support (five-day response cycles) just compounds the frustration. Many companies end up verified only after months of persistence or by paying for premium support. Microsoft really needs a human override option for legitimate cases like yours.