Forum Discussion
Microsoft's Verification and Support System
The verification system has a new location under "Account Management". There the status is "Authorized". The 'old' location under "Legal Info" -> "Legal Business Profile" has status "Authorized", but "Profile info" has the status "Rejected".
Mailed my open ticket about what to do... no answer... yet.
I'm tired, boss.
Boss, I'm tired too. They asked me for 16 documents. and now they canceled my account
Requested documents ( I PROVIDED EVERY SINGLE DOCUMENT THEY WANTED but still no progress )
- Formation documents, such as articles of incorporation, partnership deed
- Franchise or agency appointment letters
- Government issued letters, license, registration, or certificate
- Lease or tenancy documents
- Letter or statement from a financial institution or a utility company
- Record on a Government registry website (site/link must be displayed)
- Stock exchange filings or tax filing records
- Certificate of incorporation or registration
- Extract from commercial register
- Business license
- Tax certificate
- DUNS certification
Not sure if this will help you or not, but from the snip I can see that you are looking under the "Organization profile" -> "Legal Info" section.
I was told by a support person that this section is being deprecated in favor of the "Account Management" section. Mind you that the link is not always visible in the menu in the left side panel. That's another bug in the portal.
Note that my account still says Rejected in the "Legal info" section, but fully "Active" and "Authorized" in the "Account Management" section.
Here is the deeplink to the "Account Management" section:
http://Partner%20Portal%20-%20Account%20Management%20-%20Home