Forum Discussion
Microsoft's Verification and Support System
And another request for a document:
In reviewing your appeal for verification, we have identified that we need some additional information from you before we can complete the review. Please provide copies of the additional original document(s) listed below to verify your association with the organization. Documentation must be dated within the past 12 months.
Copy of original paid domain registration receipt from the registrar that includes the domain name, the owner of the domain, the date it was registered, duration of registration, and the name of the registrar.
We will follow up in 2-3 business days if we have not received a response
Which is funny, because it is not an appeal. But a continuation.
Another funny thing is that I've got multiple domains connected, but which one is requested. I don't know. My guess is, that it is the primary domain. Would be nice to have the requested domain specified.
Riddle me this: how does a domain verification verify my association with the organization?
The Vetting system or process is so incredibly broken and frustrating.
The verification system has a new location under "Account Management". There the status is "Authorized". The 'old' location under "Legal Info" -> "Legal Business Profile" has status "Authorized", but "Profile info" has the status "Rejected".
Mailed my open ticket about what to do... no answer... yet.
I'm tired, boss.
- kaanvisionJun 13, 2025Brass Contributor
Boss, I'm tired too. They asked me for 16 documents. and now they canceled my account
Requested documents ( I PROVIDED EVERY SINGLE DOCUMENT THEY WANTED but still no progress )
- Formation documents, such as articles of incorporation, partnership deed
- Franchise or agency appointment letters
- Government issued letters, license, registration, or certificate
- Lease or tenancy documents
- Letter or statement from a financial institution or a utility company
- Record on a Government registry website (site/link must be displayed)
- Stock exchange filings or tax filing records
- Certificate of incorporation or registration
- Extract from commercial register
- Business license
- Tax certificate
- DUNS certification
- Tonny_WildemanJun 16, 2025Copper Contributor
Not sure if this will help you or not, but from the snip I can see that you are looking under the "Organization profile" -> "Legal Info" section.
I was told by a support person that this section is being deprecated in favor of the "Account Management" section. Mind you that the link is not always visible in the menu in the left side panel. That's another bug in the portal.
Note that my account still says Rejected in the "Legal info" section, but fully "Active" and "Authorized" in the "Account Management" section.
Here is the deeplink to the "Account Management" section:
http://Partner%20Portal%20-%20Account%20Management%20-%20Home