Microsoft's Verification and Support System

I have the same problems with the wonky verification system.

It is completely unclear where the verification fails. I've requested a person to talk to, but no contextual response at all. So I am guessing the one answering the support mails is the same AI agent.
It is very frustrating and gives a lot of stress to go through this verification process.

Remind me to never change any legal info.

What happens when it fails indefinitely? Do you lose access to everything? As it is a core businness thing for me, I will be out of businness... And that is why I stress so much.

I hope someone, an actual person, can help with the process. Or tell us at least how to get an actual person on the other end of the support line. Going through support doesn't get you an actual person.