Forum Discussion
Microsoft Vetting
Having the exact same problem for over a month now, as have countless partners dating back to 2022 if you look here on the forums. It's completely inexcusable how unresponsive and unhelpful the support process for this is, and the community support in these forums has been posting variations of the same canned response to everyone's issue with seemingly no improvement of the process for years.
I've had/worked for 3 MSPs over the years and have been through this process multiple times and its a nightmare every single time, without fail.
$3 trillion marketcap company whose success is substantially built on the back of its partners and we are here struggling to get a single human to vet the documents I've been uploading to the portal for 5 weeks. We are talking about a simple domain/ICANN verification, everything matches perfectly, still no approval. Everytime i hit the fix now button I start the "3-5 day" process over again and every second I'm wasting/losing money because I can't sell your product to my clients. We really need someone to reach out to us regarding this.