Microsoft Vetting

The problem is that support are not very helpful.

I'm currently also trying to get through the vetting process and keep getting told that an 11 month old document is "too old" as it needs to be from within the last 12 months.

And there is no option to request a support call for these tickets, so we get stuck in an endless loop of "we'll contact you in 2-3 days" which is more like 6-8 days.

Hello JillArmour​ , DanDonohue​ , 

I am experiencing a similar issue since more than 8 weeks. 

I am a MCT trying to obtain the MS Partner Status, as some customers would like to work with me directly. 

Unfortunately, my application status is in Employee Verification since more than 8 weeks now. I started a support ticket, but it has not helped. The support sends once a week an email to let me know this:

"Thank you for reaching out!     

Apologies for the inconvenience but your issue is under review currently. As soon as we have an update, we will inform you. "

I do not get any reasons or ways to act... Once a week since April 16. 

I already asked using the reply feature in the MS Partner post too, but I do not get any comments/responses either.

See attached the error and the support request I created. Could you please help? 

Thanks for your help,

Amelia Hernandez

Hi Jill,

The messages are always telling me to verify my identity or to upload documents. Here is where it's been since the 23rd of April.